1. Explain how you, as a manager, are able to use your emotional intelligenceto minimise the impact of your own emotions on others in the workplace.You must document the following:• Your own emotional strengths and weaknesses (5 marks)• Your personal stressors and emotional states related to the workplace(5 marks)• Your emotional triggers in relation to these personal stressors (5 marks)• Your workplace behaviours that demonstrate the management of youremotions (5 marks)• How you have developed your emotional intelligence. (5 marks)2. Describe a situation in which you have used your emotional intelligence todo the following:• Responded to an emotional state of a co-worker by assessing emotionalcues (5 marks)• Responded to an emotional state of a co-worker by recognising varyingcultural emotional cues (5 marks)• Demonstrated flexibility and adaptability in dealing with a co-worker(5 marks)• Taken into account the emotions of others when making a decision.(5 marks)3. Explain how you have promoted the development of emotional intelligencein others in the workplace including how you have:• Provided opportunities for others to express their thoughts and feelings• Assisted others to understand the effect their behaviour and emotionshas on others in the workplace• Encouraged the self-management of emotions in others• Encouraged others to build productive relationships to maximiseworkplace outcomes.(20 marks)4. Why is it important to strive for a positive emotional cli
