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Consulting Plan – Empire Essays

Using the company AMAZON, please provide the following:

Prepare a Causal Chain Scorecard and summary for the selected consulting project.Include the following information for the project:

Discuss input measures (people, projects, time)
Discuss cost measures – the cost of all inputs.
Discuss reaction measures (reaction and satisfaction data).
Examine learning measures (changes in knowledge, skills, and perceptions).
Examine impact measures (intangible and tangible data).
Discuss ROI measures (compares monetary benefits to costs).
Differentiate the causal chain balanced scorecard from the other types of scorecards.

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